How To Access Your Download

You must first be registered to access any purchases.
If you have forgotten your user name and password click the forgotten user name and password links on the login page to retreive them.

 
TO SEE YOUR DOWNLOADS
Once you have logged in go to the shop menu and from the dropdown choose Your Downloads to see and download your item(s).
You must be logged in to see Your Downloads.

IF YOU CAN'T SEE YOUR DOWNLOADS
Once you have logged in go to the shop menu and from the dropdown choose Your Downloads to see and download your item(s).
If you see the finish button and you click it and are taken to the Career Date- All and Joan’s Radio Shows page
Please click on the shop dropdown menu and go to “Your Downloads”
Click on the back button
Click on Carts
Click on the “No Name” link with the star by it
Either click on Continue Shopping
Or
Click on the checkout button
Then click on the finish button to be taken to Paypal to use your credit card or PayPal Account for payment.

IF YOU CAN'T SEE THE FINISH BUTTON
If you don’t see the finish button at all then click on the “Your Downloads” in the shop dropdown menu
Then click on the back button and you will see your orders.
Click on the text for each order in turn and add it to the basket
You will then be able to click on the finish button to make your payment

IF YOU HAVE ISSUES WITH LOGGING IN
Before you try to login again you should first empty your cache.
Click here for HOW TO EMPTY YOUR CACHE
Once you have emptied your cache GO HERE TO LOGIN  with the user name and password that you chose.

Please do CONTACT US if you did not receive your activation email or you are still having shopping issues and we will absolutely help you.
 

 

 

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